Refund policy


Loop Returns:

Hammer Made utilizes Loop Returns to process online returns and exchanges.

Customers may purchase Checkout+ for $2.75 per order at checkout, which provides free online returns and exchanges with no additional return shipping or processing fees. In-store returns remain free of charge.

Customers who do not purchase Checkout+ may still complete an online return or exchange but will be responsible for a non-refundable $10 processing fee.

Store policies and certain exclusions may apply, including items marked as Final Sale.

Returns & Exchanges:

We gladly accept returns and exchanges on merchandise is:

Full-Price Merchandise:

Full-price merchandise is eligible for a full refund or exchange within 30 days of the original purchase.

For the fastest exchange service, we recommend placing a new order for the desired item. Once we receive and inspect your original merchandise, your refund will be processed promptly.

Sale Merchandise:

Merchandise with a price ending in .97 is considered Final Sale and is not eligible for return, exchange, or store credit.

All other sale merchandise (items not ending in .97) is eligible for return, exchange, or store credit within 30 days of the original purchase, provided the item is returned in its original condition with the original receipt or proof of purchase.

Final Sale Merchandise:

The following items are Final Sale and cannot be returned or exchanged:

  • Merchandise ending in .97
  • Swimwear
  • Boxers
  • Pre-orders
  • Special Orders
  • Gift Cards
  • Gifts with purchase

To begin an online return or exchange, please visit: https://www.hammermade.com/apps/returns

Limited-Series Merchandise:

Hammer Made specializes in limited-series apparel, and as a result, availability of sizes and styles can change quickly. Because inventory is limited, we cannot guarantee that an item will still be available for exchange by the time your return is received and processed.

To avoid disappointment, we encourage customers to place a new order for the desired item as soon as possible while simultaneously initiating the return of the original merchandise. Once your return is received and inspected, your refund will be processed promptly in accordance with our return policy.

Price Adjustments:

Price adjustments on full-price merchandise are available within 7 days of the original purchase and are issued as store credit.

To request a price adjustment, please contact info@hammermade.com

Questions?

If you have any questions regarding returns, exchanges, or your order, we're happy to help.

Please email us at info@hammermade.com